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Signed in as:
filler@godaddy.com
YEffective Date: 1st September, 2026
Welcome to VANA. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms.
If you do not agree with these Terms, please do not use our website.
VANA is a clothing and lifestyle brand offering premium apparel and accessories through our official website.
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
We strive to display our products as accurately as possible.
However:
We reserve the right to discontinue or modify products without prior notice.
All prices are displayed in Indian Rupees (INR) unless stated otherwise.
Prices may change without notice.
Applicable taxes and shipping charges will be calculated during checkout.
Once an order is placed, you will receive an order confirmation email.
VANA reserves the right to:
If your order is cancelled after payment, a full refund will be issued using the original payment method.
We accept secure online payments through our authorized payment partners.
We do not store your debit or credit card information.
All transactions are processed using secure encryption.
Estimated delivery times are provided for convenience only.
Delivery times may vary due to:
VANA is not responsible for delays beyond our control.
Returns and exchanges are subject to our Return Policy.
Products must be:
Items damaged due to misuse are not eligible for return or exchange.
All content on this website—including:
is the exclusive property of VANA and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
When using our website, you agree not to:
Violation of these Terms may result in suspension or permanent restriction of access.
To the fullest extent permitted by law, VANA shall not be liable for:
Our maximum liability shall not exceed the amount paid for the purchased product.
Products are provided "as available" and "as is."
Except where required by law, VANA makes no warranties regarding uninterrupted website availability or error-free operation.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Our website may integrate third-party services such as payment gateways, logistics providers, analytics tools, or social media platforms.
Their services are governed by their own terms and privacy policies.
We may update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on this page.
Continued use of the website constitutes acceptance of the updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Chattrapati Sambhajinagar
For any questions regarding these Terms & Conditions, please contact us:
VANA
Email: hellovanaworld@gmail.com
Website: www.vanaworld.shop
At VANA, we want you to love what you wear. If you receive a product that is damaged, defective, incorrect, or different from what you ordered, we are here to help.
You may request a return or replacement within 7 days of receiving your order if:
To be eligible, the product must be unused, unworn, unwashed, and in its original condition, with all original tags, packaging, and accessories intact.
Products that have been worn, washed, altered, damaged after delivery, or returned without original packaging may not be eligible for return or replacement.
Returns may not be accepted for:
To initiate a return, please contact VANA Customer Support within 7 days of delivery.
Please provide:
Our team will review your request and confirm whether the product qualifies for a return or replacement.
Once your return request is approved, we will provide instructions for returning the product.
Depending on the issue and availability, VANA may provide:
Replacement is subject to product availability.
If your refund is approved, the applicable refund will be processed after the returned product has been received and inspected.
For prepaid orders, the refund will generally be credited to the original payment method.
For Cash on Delivery (COD) orders, we may request appropriate bank account/UPI details to process the refund.
Refund processing and crediting time may vary depending on the payment provider or bank. VANA is not responsible for delays caused by banks or third-party payment providers.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
We strongly recommend recording an unboxing video for your order, particularly for claims involving missing, damaged, or incorrect products. This may help us verify and process your claim more efficiently.
If the return is due to a VANA error, such as receiving a defective, damaged, or incorrect product, VANA may bear the applicable return shipping cost.
For other situations, return shipping charges may apply where applicable.
Orders may be cancelled before they are dispatched, subject to our order-processing status.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.
For any return, replacement, or refund-related queries, please contact:
VANA Customer Support
Website: www.vanaworld.shop
Email: hellovanaworld@gmail.com
Phone/WhatsApp: 9220377007
We reserve the right to review and determine the eligibility of return and refund requests in accordance with this policy and applicable laws.
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